Terms and conditions

Payments for customers outside the Netherlands can be made through our payment provider Buckaroo that offers a variaty of methods. Orders outside the Netherlands have to be pre-paid, including the cost of shipping. Our website shows price both including and ex- VAT. VAT registered customers outside the Netherlands are not subject to VAT, as are all customers in countries that are not a member of the European Union. A full specification of your cost and total cost, including shipping and VAT if applicable will be provided on-line before you finish your order. You will get an e-mail with the full specification immediately after you have completed the order proces. Your order is considered a final order after it has been confirmed by an e-mail from Tractor Connection. Breakage or incompleteness of goods or specifications of the goods that do not meet the specifications of the moment of purchase need to be reported within 8 days after delivery. You have the right to return your purchase within 8 days after delivery, but only after confirmation of your proposed method of shipment. You will be reimbursed for your shipping costs and the cost of your purchase.

Being subject to legislation concerning internet purchases, the customer has the right to return goods within 7 days after delivery of the ordered goods and is subject to a full reimbursement of the purchase. This does not apply to video tapes or Compact Discs with a broken seal. Tractor Connenection does not pay for the cost of shipping. Only goods without damage, in their original, undamaged cartons are accepted. Damaged goods and/or cartons will not be accepted for full reimbursement.

A full listing of terms and conditions can be sent at your request and are registered at the chamber of Commerce in Lelystad, the Netherlands under number 39049477.


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